Shipping Policies

*Please note during this time we are experiencing a high volume of orders and while we are working as quickly as we can to get your package to you, there may be a slight delay*

All orders are shipped within 1-10 business days of purchase. Once your order has shipped you will receive a tracking number via email.

Shipping times vary depending on the area you are shipping to, but within Canada packages are generally delivered within 5-7 business days. Vancouver Island is generally 1-3 business days.

While FedEx does not deliver to PO Boxes, simply enter your home address and the package will be delivered there. 

We ship internationally! Shipping rates will be reflected at checkout. 

Any orders containing both a pre order and a regular item will receive a blended shipping rate. This means that you have paid separate shipping for both items, and your regular item will ship right away.

Local customers can also choose our Curbside Shipping rate, to pick up their order directly from the store. If you choose this option, please review the Curbside pickup procedures. 

Flat rate shipping is available to the majority of Canada, with some exceptions. If your area does not qualify for flat rate shipping, you will see Canada Post rates instead. 

Once an order has been placed, it cannot be changed, modified, or combined with another order for shipping.


Once tracking information is available to the customer, it is their responsibility to track the package. It is up to the customer to ensure they are home to receive the package, or make arrangements with the delivery company. It is not the responsibility of FKH. 

Lost or Stolen Packages:

Finders Keep Hers Boutique is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Finders Keep Hers Boutique will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer to investigate.