Rewards FAQ

What are the value of the rewards credits?

One credit = one dollar. That's right! No complicated points systems here. Earn real money back on your purchases, to be redeemed on your future purchases. Tax and shipping amounts do not count towards rewards.

How do I earn rewards?

By shopping as you normally do on our website! Create an account, and earn rewards based on your how much you spend, by referring friends, and reviewing products. You can always check what's available to you by clicking on the rewards widget on the homepage. 

  • Spend over $150 get $15 rewards credits
  • Spend over $250 get $25 rewards credits
  • Spend over $350 get $50 rewards credits
  • Spend over $500 get $75 rewards credits
  • Spend over $1000 get $150 rewards credits
  • Review your Purchases for a $2 rewards credits
How do I refer a friend?

How exactly does it work you ask? When you create an account, you receive a unique referral link you can share with friends and family. You can find it by going to the rewards widget on the homepage, and clicking 'Get your link'.

Once the person you've shared it with clicks the link, they will be sent our website, and a discount code will automatically be applied to their checkout. Once they've completed the checkout, you receive the referral credit on your account. The referral program is to refer new customers only. 

How do I check how many rewards credits I have?

So easy! You can either click on the rewards widget on the homepage, or by clicking on the account icon on the top right on the website. You need to be logged into your account for either of these options. 

How do I redeem reward credits?

It's simple! Just add your unique loyalty code into the gift card field on checkout. You are issued a loyalty code (this is different from your referral code) when you create your account, and all of your rewards credits will accumulate on this code. Every time you make a purchase, your code will be emailed to you. You can also copy and paste your loyalty code from the rewards widget on the homepage when you are logged in. 

Do rewards expire?

Yes. Most rewards points expire 90 days after they are issued. 

Can I return an item purchased with rewards credits?

All items purchased with rewards credits are final sale.

Can I combine orders for rewards credits?

No, sorry. Orders cannot be combined or modified after they are placed, and rewards credits are awarded based on each individual order. We also cannot transfer credits from one customer to another. Thank you for understanding. 

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